Refund & Cancellation Policy

Money-Back Guarantee

If you are not satisfied with your subscription within the first 3 days of purchase, we offer a full refund, no questions asked. This applies to your first subscription period only.

Refund Eligibility

To be eligible for a refund, you must:

• Request the refund within 3 days of your initial purchase
• Provide a valid reason for the refund request
• Not have violated our Terms of Service
• Not have shared your account credentials with others

Non-Refundable Situations

Refunds will not be issued for:

• Requests made after the refund period has expired
• Refund requests for subsequent billing cycles (only first period is eligible)
• Accounts that have violated our Terms of Service
• Accounts used for unauthorized sharing or resale of content
• Chargebacks filed without first contacting our support team

How to Request a Refund

To request a refund, please contact our support team at [email protected] with your order details and reason for the refund request. We will review your request and respond within 5 business days.

Refund Processing

Approved refunds will be processed to your original payment method within 15 business days. Depending on your financial institution, it may take an additional 3 business days for the funds to appear in your account.

How to Cancel

You can cancel your subscription at any time by logging into your account and navigating to your subscription settings, or by contacting our support team at [email protected].

Cancellation Effective Date

Your cancellation will take effect at the end of your current billing cycle. You will retain access to your subscription benefits until the end of the current period. No refunds will be issued for partial months or unused portions of your subscription.

No Auto-Renewal After Cancellation

Once you cancel, your subscription will not automatically renew. You will not be charged for any subsequent billing periods.

Billing Disputes

If you believe you were charged in error or have questions about your billing, please contact our support team immediately at [email protected]. We will investigate and resolve the issue promptly.

Failed Payments

If your payment fails, we will attempt to charge your payment method again. If the second attempt fails, your subscription may be suspended until payment is received. You will receive email notifications about failed payments.